Parcels will be dispatched within 1-2 working days once we received the payment. For registered mail will be sent via Singpost and courier will be delivered by Ta-Q-Bin.

Delivery Guide

Ta-Q-Bin: Free delivery via Ta-Q-Bin. (Within 48 hours, with tracking number) 

Registered Mail: (Within 6-7 working days, with tracking number. Please refer to Singpost for different zone rates and estimated delivery time) 

International Customers:

We ship worldwide via Singpost. Please allow us to pack and dispatch your parcel within 2-3 working days after payment received. Shipping rate of your country will be show in your shopping bag while proceed to checkout.

Estimated delivery time is 5-14 working days depends on the country of destination. You may track your parcel via here. 


(i) ELZA will not hold responsible for the loss of mail in the process of delivery by Singpost. 

(ii) Weight limit for normal & registered mail is 2kg. Any orders that exceed 2kg will be sent by courier instead.

(iii) Ta-Q-Bin will deliver the parcel within 24 hours to anywhere in Singapore except no-go zones.